Valuing the loyalty of customers and staff alike has been described as the secret of a Hadleigh company’s success as they celebrate their 90th anniversary.
Inform Products, based at the Lady Lane Industrial Estate in Hadleigh, opened in 1934 and has built a strong reputation as a specialist in the production of labels and nameplates.
General Manager Marcus Knight said: “We are a small, dedicated team with combined experience of 158 years with the company.
“This means we can offer a hugely personal and professional service to our customers. We pride ourselves in ensuring a top-tier service from initial enquiry, through to despatch, delivery and aftercare.”
Customer and staff loyalty
Marcus himself is an example of the loyalty that has been a feature of the company over its 10 decades in business – having been with the company for 21 years and working his way up from a screen printer to leading the company.
He said: “We don’t just talk about how important customer and staff loyalty is at Inform. We live it through our own loyalty to the company.
“We are proud of that fact and proud of our history, as well as always forward-thinking in our approach.
“We highly value both the loyalty of our existing customers and warmly welcome any new customers and new enquiries. We look forward to what the next 90 years will bring.”
To find out more about Inform Products, which is part of the Denny Bros Group and was formerly Richard Ching and Sons, please visit https://informproducts.co.uk/.